Frequently Asked Questions


Where is Ark Storage LLC located?

Ark Storage LLC is located at 3078 AL-14, Millbrook, AL 36054.

What are the office hours?

Monday-Saturday from 8 am to 12 pm.

When can I access my unit?

You have access to your unit 24/7, 365 days a year!

What does drive-up access mean?

Drive-up access means you can drive your vehicle right up to your storage unit. No hallways or stairs to deal with when unpacking or accessing your belongings!

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.